Rate our service

At BCQ Print we want to provide our customers with the highest levels of customer service. The purpose of this section is for you to give us feedback on your experience when dealing with BCQ Print and for us to measure customer satisfaction levels on an ongoing basis. So please, whenever possible, fill in the short questionnaire below, completing all mandatory fields, being as comprehensive and honest as possible.

Please note: the personal information collected in this form will only be used to verify the authenticity of the responses we receive and in our champagne draw. We will not use this information for any other purpose.

* denotes mandatory information
Title*:	please select Miss Mrs Ms Mr Dr
First name*:
Surname*:
Company name*:
email*:
Our job number:
Basic description of job produced:

		Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
1:	When I first contacted BCQ Print, they dealt with my enquiry quickly, efficiently and promptly*:
2:	The sales or customer service person I dealt with was professional, knowledgeable and responsive*:
3:	If there was a problem, BCQ Print dealt with it quickly and effectively*:
4:	When I was dealing with BCQ Print, I could trust them to deliver on their promises*:
5:	How timely was our delivery? Was your job delivered?*:	Earlier than you expected it On-time to meet the expected delivery date Later than you expected it
		Excellent Good Average Not Good Poor
6:	How would you rate the quality of the printed job you received?*:
7:	Which of the following words best describes your overall experience of dealing with BCQ Print?*:
8:	Based on your most recent experience, will you use BCQ Print again in the future?*:	Yes No Don't Know
9:	And based on your most recent experience, would you recommend BCQ Print?*:	Yes No Don't Know
	Please make any additional comments in this box: